Privacy Policy
Privacy Policy
Our Commitment to Privacy
Velocity Sports Performance is committed to protecting your
personal privacy. We provide this notice to explain the type of
information that is collected at our http://www.VelocitySP.com
website. This policy also explains the choices you can make about the
way your information is collected and used. Our privacy policy is
available to you to review on our homepage and at every site where we
have requested personally identifiable information.
We reserve the right to change this statement, with notification
of the change at least thirty (30) business days prior to the change
taking effect. This notice would include directions on how users may
respond to the change.
Collected Information
This policy applies to all information submitted to this Web site.
You may be asked to provide personal information in order for Velocity
Sports Performance to respond to your request for information or your
feedback to us, or so you can order a product, facilitate payment, and
be shipped a product to a location you specify. We will not require you
to provide more information than is necessary to participate in any of
our site activities. When you provide personal information such as
name, company name, address, phone number, email address, and in some
cases, financial and billing information, such as billing name and
address, and credit card number, Velocity Sports Performance will not
give or sell this information to any outside company for any use.
Velocity Sports Performance collects this information to set up
services for individuals and their organizations. We may also use the
information to contact users and prospects to further discuss their
interest in our company, the services we provide and ways we can
improve them, and to send information regarding our company or
partners, such as promotions and events.
Customers can opt out of being contacted by us, or receiving information from us, at any time by contacting us at:
Velocity Sports Performance
Attn: Consumer Services/Privacy
4340 Von Karman Avenue, Suite 100
Newport Beach, CA 92660
Separately, customers are also asked to provide an email address
when registering for the service, in order to receive a username and
password. We may also email information regarding updates to the
service or company, and will send a customer newsletter. Customers can
opt out of receiving communication, at the time it is distributed, or
at the time any customer registers for the service, by contacting us at:
Velocity Sports Performance
Attn: Consumer Services/Privacy
4340 Von Karman Avenue, Suite 100
Newport Beach, CA 92660
Except as we explicitly state at the time we request information,
or as provided for in the Velocity Sports Performance Terms of Service,
we do not disclose to any third party the information provided. All
financial and billing information we collect through the site is used
solely to bill for services. This billing information is not used by
Velocity Sports Performance for marketing or promotional purposes.
In these cases, Velocity Sports Performance uses a third party
intermediary to manage the credit card processing. This intermediary is
solely a link in the distribution chain, and is not permitted to store,
retain, or use the information provided, except for the sole purpose of
credit card processing. Other third parties, such as content providers,
may provide content on the website but they are not permitted to
collect any information nor does Velocity Sports Performance share any
personally identifiable user information with these parties.
Users of the service use the site to host data and information.
Velocity Sports Performance will not review, share, distribute,
print, or reference any such data except as provided in the
SuperUpdate.com Terms of Service, or as may be required by law. We will
only view or access individual records with your permission (for
example, to resolve a problem or support issue). The only exception is
when we are required by law. Of course, users are responsible for
maintaining the confidentiality and security of their user registration
and passwords.
Velocity Sports Performance may also collect certain information
from visitors to and customers of the site, such as Internet addresses.
This information is logged to help diagnose technical problems, and to
administer our site in order to constantly improve the quality of the
service. We may also track and analyze non-identifying and aggregate
usage and volume statistical information from our visitors and
customers and provide such information to third parties.
Cookies
Cookies are files stored or pieces of information that may be
stored on your computer's hard drive when visiting a website. They are
used to help us authenticate users and provide time saving shortcuts
and preferences. Velocity Sports Performance uses a persistent
encrypted cookie if the user requests to save and retrieve their
authentication information as well as other per-client device
preferences. Upon initial visit to the site, Velocity Sports
Performance stores in a session cookie information about the affiliate
or promotion from which a site visitor originated. If this cookie is
rejected, access to and usage of the service will be denied.
Third Party Sites
The site contains links to other web sites. Velocity Sports
Performance is not responsible for the privacy practices or the content
of these other web sites. Customers and visitors will need to check the
policy statement of these others web sites to understand their
policies. Customers and visitors who access a linked site may be
disclosing their private information. It is the responsibility of the
user to keep such information private and confidential
Security
Our site has security measures in place to help protect against
the loss, misuse, and alteration of the data under our control. When
our site is accessed using Netscape Navigator, or Microsoft Internet
Explorer versions 5.0 or higher, Secure Socket Layer (SSL) technology
protects information using both server authentication and data
encryption to help ensure that data is safe, secure, and available only
to you. SuperUpdate.com also implements an advanced security method
based on dynamic data and encoded session identifications, and hosts
the site in a secure server environment that uses a firewall and other
advanced technology to prevent interference or access from outside
intruders. Finally, Velocity Sports Performance provides unique user
names and passwords that must be entered each time a customer logs on.
These safeguards help prevent unauthorized access, maintain data
accuracy, and ensure the appropriate use of data.
Opt-Out Policy
Velocity Sports Performance offers its visitors and customers a
means to choose how we may use information provided. If, at any time
after registering for information or ordering Services, you change your
mind about receiving information from us or about sharing information
with third parties, send us a request specifying your new choice. Send
your request to:
Velocity Sports Performance
Attn: Consumer Services/Privacy
4340 Von Karman Avenue, Suite 100
Newport Beach, CA 92660